About Our Period Pain Relief Device
Period Pain Relief Device
Is Ovira's period pain relief device the right product for me?
What makes our device different?
Where can I use the device?
How often can I use the device?
Are there any side effects?
How long does the battery last?
How does Ovira's period pain relief device work?
What are its technical specifications?
Can I use the device if I'm pregnant?
Will the device impact my fertility?
I have an IUD, is the device safe for me?
What is your warranty?
What's included in the kit?
Where do I place the Love Handles?
How To Use Your Device
How do I turn the device on?
What does the yellow light mean?
How do I replace the Sticky Gels?
Can I sleep with the device on?
How do I clean/store the device?
Orders & Shipping
Payments & Health Insurance
Do you accept Klarna?
Do you accept Afterpay?
Can I claim my period pain relief device through my Health Insurance Provider?
Can I use my HSA/FSA card to purchase?
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- My device keeps turning off/doesn't hold charge
My device keeps turning off/doesn't hold charge
Updated by Customer Care team
Oh no! 🥺
Let's try to fix this:
- Have you fully charged your device until the green light is showing before using it? Try recharging again for a couple of hours — make sure the USB charger is properly connected to a power source.
- Check your intensity. On the highest setting, it's completely normal for your device to last around 5 hours.
- Are both Love Handles attached properly?
If your period pain relief device still isn't working, don't worry. You're covered under our 2-year warranty. Just email us at firstname.lastname@example.org and we'll organise a replacement for you.