Returns

What's your return policy?

We think you'll love your period pain relief device, but we understand that all bodies are different. So, if by any chance your device doesn't help with your pain, we have a money-back guarantee so y…

Customer Care team
Updated 2 weeks ago by Customer Care team

How long does it take to receive my refund?

We process all refunds within five (5) business days of returned packages arriving back at our warehouse. From there, it can take up to two (2) weeks for your refund to be credited to your original f…

Customer Care team
Updated 1 year ago by Customer Care team

Refunds with Afterpay/Klarna

Firstly, please follow the instructions on our Returns page to start your return process. If your order was placed with Afterpay or Klarna and you have not yet completed all your instalments, please…

Customer Care team
Updated 1 year ago by Customer Care team

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