Help!

Help! I lost my charger/cable/pads

Oh no! We hate it when that happens! Have you checked every drawer, pocket, handbag and space under your bed? Still can't find it? Don't worry. You can purchase new cables, Love Handles, storage disc…

Customer Care team
Updated 1 year ago by Customer Care team

My device keeps turning off/doesn't hold charge

Oh no! 🥺 Let's try to fix this: Have you fully charged your device until the green light is showing before using it? Try recharging again for a couple of hours — make sure the USB charger is properly…

Customer Care team
Updated 2 weeks ago by Customer Care team

One of my Love Handles is not working

Oh no! We're sorry to hear you're having trouble. Let's get to the bottom of this. 🕵🏾‍♀️ Just double-checking, is the white light on? If it's not, your device is not switched on. Are both pads attach…

Customer Care team
Updated 2 weeks ago by Customer Care team

I can't feel any pulses

We're sorry to hear you're having issues with your device! But, have no fear, the troubleshooting team are here! Let's get to the bottom of this one step at a time... Connections: Are all leads and c…

Customer Care team
Updated 2 weeks ago by Customer Care team

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